Holland America maintains a clear and flexible payment policy with all transactions in USD to ensure a straightforward booking process for guests.
In this Article:
- The Ultimate Guide to Holland America Line
- What’s Included with Your Holland America Cruise
- Accommodations on Holland America Line
- Dining and Bars on Holland America Line
- Entertainment and Activities on Holland America Line
- Available Packages on Holland America Line
- Loyalty Program on Holland America Line
- Kids Programs on Holland America Line
- Destinations and Itineraries on Holland America Line
- Payment Policy on Holland America Line
Deposit Requirements
A deposit is required at the time of booking to secure your reservation. The amount can vary depending on offers/promotions, but for cruises of 1–5 nights, the deposit is $100 per person; for 6–9 nights, it’s $250 per person; and for 10 nights or longer, including Grand Voyages, it’s $600 per person. Deposits are fully refundable until the final payment due date, offering peace of mind during planning.
Final Payment
Final payment is due 90 days before departure for most cruises or 120 days for Grand Voyages and cruises of 25 nights or more. If booking after these deadlines, full payment is required upfront. This schedule helps guests plan their budget with clear timelines.
Cancellation Policy
Cancellations made before the final payment due date incur no penalty, and deposits are fully refunded. After the final payment date, penalties apply based on the cancellation timing: for 6-25 night cruises, deposit from 89–83 days prior, 50% from 82–46 days, and 100% within 46 days; for 25-night cruises, deposit from 119–113 days, 50% from 112–76 days, and 100% within 75 days. No refunds are issued for cancellations after departure.
Flexible Payment Options
Holland America EZpay offers installment plans to spread payments over time. These payments can be managed through the Holland America website or Guest Services. Accepted payment methods include most major credit cards.
Currency and Insurance
All prices are in USD and international guests should monitor exchange rates for accurate budgeting. Holland America strongly recommends travel insurance to protect against unexpected cancellations or interruptions, covering non-refunded payments and ensuring added security.
Booking Support
Payments can be processed online, through travel advisors or at Guest Services onboard. The HAL Navigator app provides real-time balance tracking and payment management for a seamless experience throughout the booking process.
